Nira.app

Understanding your invoice, upgrades and pricing plans.

Account and Billing

Users

Get back to work fast: resolve login issues, magic link delivery problems, and SSO configuration errors

SSO & Login Troubleshooting

Add, remove, and manage the people in your Nira organization, and understand exactly what each role can and can't do.

User Management & Roles

Plans

Nira has four plans: Individual for solo work, Professional for teams with advanced collaboration, Growth for more storage and specialty features and Enterprise for large organizations needing white labeling, SSO, and on-premises options.

Plans & Feature Comparison

You get 15 days of free access to all Individual plan features with no credit card required—here's how to evaluate Nira confidently and convert to a paid plan whenever you're ready.

Trial FAQ & Subscribing Guide

If you're on a Core or Business plan, here's what you have, what you'll gain by upgrading to Individual or Professional, and how the migration works.

Legacy Plans (Core & Business)

Billing

Download and access your Nira invoices from Account Settings—you'll need them for tax deductions, reimbursement, and VAT compliance.

Invoices, Receipts & Tax Documentation

We understand the frustration of an unexpected charge. Cancel anytime with no penalty—here's how auto-renewal works, how to cancel, what happens to your data, and how to get a refund if needed.

Cancellation & Auto-Renewal

Everything you need to know about working with Nira

Getting Started

Overview

What Nira is, what it does, and the (minimal) hardware and browser you need to run it—for anyone evaluating Nira or sharing a link with a client for the first time.


What Is Nira?

Get up and running with Nira in 10 minutes: create your account, upload your first 3D asset, and share it with a colleague.

Nira Quickstart Guide

Supported Formats

Comprehensive reference for all file types, formats, and data Nira supports — including file size limits, recommended sources, and known limitations.

Supported Data & File Types

Your file didn't upload? Here's what to do—this guide covers 54+ unsupported formats and the fastest path to a format Nira can read.

Unsupported Formats & Alternatives

Gaussian Splat (3DGS) assets in Nira

Everything you need to know about uploading laser scan and LiDAR data to Nira.

Point Clouds (E57, LAS/LAZ)

Tips and best practices on preparing and uploading data to Nira.

Uploading and Managing Data

Export Guides

How to export a DJI Terra (and DJI Modify) project for Nira — CRS settings, which outputs to enable, and the exact files that upload for Visible Light vs. LiDAR workflows.

DJI Terra and DJI Modify

How to export an Agisoft Metashape project for Nira — georeferencing, texture settings, and the exact files to upload.

Agisoft Metashape

Managing Assets

How to delete an asset, what happens to the storage it used and any links you've shared, and how to avoid deleting something you can't get back.

Deleting Assets

How Nira handles real-world coordinates, why WGS84 vs. projected CRS matters, and how to fix the "blank box on the map" problem — written for surveyors, drone operators, and GIS users uploading georeferenced data.

Georeference & Map View

Uploading

Upload 3D models, point clouds, photos, orthomosaics, and Gaussian splats through Nira's web uploader. This guide walks through every step from file selection to processing confirmation.

Web Uploader Guide

Get unstuck fast when uploads stall, fail, or timeout by identifying the root cause and applying the fix that matches your situation.

Upload Troubleshooting

How to utilize all the Nira viewer features.

Viewing and Navigation

Controls

Master Nira's 3D navigation controls for mouse, keyboard, trackpad, and touch — including orbit, pan, zoom, teleport, and flycam modes.

Navigation Controls (Mouse, Keyboard, Mobile)

Setting up the best viewer experience for your asset.

Display

Set the default camera position and orientation that viewers see when they first open your asset. The Starting View also determines your asset's thumbnail preview.

Starting View

Configure how your 3D asset looks in the Nira viewer — including display modes, render modes, viewport options, and data-type-specific settings for meshes, point clouds, and 3DGS.

View Settings (Viewport, Display & Render Modes)

Control camera behavior, environment lighting, background settings, and post-processing effects in the Nira viewer to get the best visual presentation of your 3D assets.

Camera, Environment & Post Processing

Save different visual configurations of the same asset as named View Variants, then switch between them with one click. Use variants to present different perspectives to different audiences without duplicating assets.

View Variants

Use the Layers Panel to browse, filter, and manage all callouts and measurements on your asset — including grouping, listing style options, and controlling orthomosaic visibility.

Layers Panel

Everything you need to know about viewing Nira assets on phones and tablets — what works, what doesn't, touch gesture controls, and how to optimize shared links for mobile recipients.

Viewing on Mobile Devices

Deep dive into specific data analysis and inspection workflows

Inspection and Analysis

Inspection

How Nira aligns photos and laser-scanner panoramas to your 3D model so you can inspect from any captured viewpoint — written for both the person uploading the data and the person navigating it.

Photo Inspection

How to use Nira's sharing features to collaborate with others.

Sharing and Collaboration

Generate downloadable PDF inspection reports from your callouts and measurements

Reports

Generate downloadable PDF inspection reports from your callouts and measurements. This guide covers creating callouts, configuring what appears in the report, generating the PDF, and delivering it to clients.

PDF Reports

Embedding and Customization

Replace Nira branding with your own — from a simple logo swap to a fully white-labeled experience on your own domain. This is an implementation guide for admins.

Custom Logos & White Labeling

Three ways to share an asset: public visibility, inspection links, and private user-role access.

Sharing

Nira gives you three ways to share an asset: public visibility, inspection links, and private user-role access. This guide compares all three so you pick the right one for your audience.

Share Options Overview

Public links let anyone view your asset. Inspection links let anyone annotate it. Here's how to set up both, what your recipients will experience, and how to lock things down with passwords.

Public & Inspector Links

Control exactly who sees each asset by inviting users with specific roles and permissions. This guide covers the four user roles, how to invite and manage users, and what each role can do.