Deleting Assets

How to delete an asset, what happens to the storage it used and any links you've shared, and how to avoid deleting something you can't get back.

Written By Nira.app

Last updated 15 days ago

⚠️ Before you start: Treat deletion as permanent. Download or back up anything you might need first — see Downloading Source Files.

Prerequisites

  • Delete permission. Admins and Team Members can delete any asset. Contributors can delete assets they uploaded. External Guests cannot delete assets. See User Management & Roles.

  • Be logged in as the appropriate user before you begin.

How to Delete an Asset

  1. Go to your Asset List Dashboard.

  2. Locate the asset you want to remove.

  3. Open the asset's options menu and choose Delete. [SCREENSHOT: Asset options menu on the dashboard with Delete highlighted]

  4. Confirm the deletion in the dialog. [SCREENSHOT: Delete confirmation dialog]

Once confirmed, the asset is removed from your dashboard and the storage it consumed (triangles, textures, photos, points) is freed from your plan's totals.

What Happens When You Delete

Storage — The asset's usage is released back to your available storage. This is the fastest way to get under a storage limit.

Shared links — Any Public link, Password-Protected link, or Inspection Link pointing to that asset stops working. Recipients will no longer be able to open it. If you've distributed a link to clients, they'll lose access the moment you delete.

⚠️ Warning: Deleting an asset breaks every link you've shared to it — there's no redirect. If clients are actively reviewing an asset, coordinate before deleting.

Embedded assets — Any <iframe> embed of the asset on your website or in a publication will break. See Embedding (iFrame).

Comments, callouts, and measurements — These live on the asset and are removed with it.

Recovery Options

The only way to restore an asset is to re-upload the original source files and re-share. The new asset will have a new URL, so previously shared links won't resolve to it. This is why we recommend downloading source files before deleting.

Troubleshooting

Problem: I deleted an asset by mistake and need it back.

Fix : Re-upload the original source files to create a new asset, then re-share the new link. If you no longer have the source files but need the data urgently, contact support@nira.app as soon as possible.

Problem: My client says the link I sent no longer works.

Cause: The underlying asset was deleted (or its visibility changed).

Fix: Confirm the asset still exists in your dashboard. If it was deleted, re-upload and send a fresh link. If it exists, check its Share… visibility settings — see Share Options Overview.

Problem: I deleted an asset but my storage usage didn't drop.

Cause: Usage totals may take a moment to update, or a grandfathered flat-rate asset doesn't count toward storage in the first place.

Fix: Refresh your billing/storage view. If it still hasn't changed, note that legacy flat-rate assets don't consume storage, so deleting one won't reduce your usage. See Storage & Add-ons.

Problem: I can't find a Delete option.

Cause: Your role doesn't permit it — Contributors can only delete their own uploads; Guests can't delete at all.

Fix: Ask an Admin or Team Member to delete it, or have your role adjusted. See User Management & Roles.

Technical Notes

  • Deleting an asset frees its storage (triangles, textures, photos, points).

  • Deletion breaks all shared links and embeds to that asset — there is no automatic redirect.

  • Delete permissions: Admin/Team Member (any asset), Contributor (own uploads), Guest (none).

  • Legacy flat-rate assets don't count toward storage, so deleting them won't lower usage.

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