Nira.app

Understanding your invoice, upgrades and pricing plans.

Billing

Users

Get back to work fast: resolve login issues, magic link delivery problems, and SSO configuration errors

SSO & Login Troubleshooting

Add, remove, and manage the people in your Nira organization, and understand exactly what each role can and can't do.

User Management & Roles

SSO Integration

User Groups

Can do I Delete a user?

How do I Add a New User?

How do I whitelist the Nira welcome and password reset emails?

How to find your Nira organization's URL

Diagnosing and resolving connectivity or performance issues

Plans

Nira has four plans: Individual for solo work, Professional for teams with advanced collaboration, Growth for more storage and specialty features and Enterprise for large organizations needing white labeling, SSO, and on-premises options.

Plans & Feature Comparison

You get 15 days of free access to all Individual plan features with no credit card required—here's how to evaluate Nira confidently and convert to a paid plan whenever you're ready.

Trial FAQ & Subscribing Guide

If you're on a Core or Business plan, here's what you have, what you'll gain by upgrading to Individual or Professional, and how the migration works.

Legacy Plans (Core & Business)

Download and access your Nira invoices from Account Settings—you'll need them for tax deductions, reimbursement, and VAT compliance.

Invoices, Receipts & Tax Documentation

We understand the frustration of an unexpected charge. Cancel anytime with no penalty—here's how auto-renewal works, how to cancel, what happens to your data, and how to get a refund if needed.

Cancellation & Auto-Renewal

What should I do if my payments fail?

How do I change my payment method?

How can I switch my billing cycle from monthly to annually?

How can I view/download invoices?

Understanding Your Billing Page

Will my data be accessible after the trial period ends, the subscription is canceled, or I miss a payment?

Asset storage overview

Everything you need to know about working with Nira

Getting Started

What Nira is, what it does, and the (minimal) hardware and browser you need to run it—for anyone evaluating Nira or sharing a link with a client for the first time.


What Is Nira?

Get up and running with Nira in 10 minutes: create your account, upload your first 3D asset, and share it with a colleague.

Nira Quickstart Guide

How can I achieve the best quality textures from RealityScan (formerly RealityCapture)?

Image file classification during upload (photos vs. textures)

How do I upload a volumetric video asset?

Uploading fbx/glb files with embedded texture data is not recommended

Are there ideal dimensions (width and height) for texture files?

How do I upload an asset to Nira?

Useful tips before your asset upload

What are normals and should I include them with my models?

Where is my data stored?

Do you have any suggestions for creating high quality photogrammetry models?

How to enable WebAssembly in Microsoft Edge

Does Nira support XR (AR or VR)?

Sharing Your Data with Nira Support to Help Debug Issues

3Dflow World Cup FAQ

Tips and best practices on preparing and uploading data to Nira.

Uploading to Nira

Supported Formats

Comprehensive reference for all file types, formats, and data Nira supports — including file size limits, recommended sources, and known limitations.

Supported Data & File Types

Your file didn't upload? Here's what to do—this guide covers 54+ unsupported formats and the fastest path to a format Nira can read.

Alternatives to Unsupported Formats

Gaussian Splat (3DGS) assets in Nira

Everything you need to know about uploading laser scan and LiDAR data to Nira.

Point Clouds (E57, LAS/LAZ)

Does Nira support IFC files?

OBJ color and MTL material settings

Does Nira support 2D planimetric or 3D contour linework files?

Does Nira support georeferenced files?

What file formats does Nira support?

Does Nira Support Multispectral Data?

Bubble/360 Panoramic view support with E57 files

Export Guides

How to export a DJI Terra (and DJI Modify) project for Nira — CRS settings, which outputs to enable, and the exact files that upload for Visible Light vs. LiDAR workflows.

DJI Terra and DJI Modify

How to export an Agisoft Metashape project for Nira — georeferencing, texture settings, and the exact files to upload.

Agisoft Metashape

Export camera data and a mesh from PIX4Dmatic and drag them into Nira.

PIX4Dmatic

Pix4Dmapper

Save the camera position data from your own DroneDeploy project using Chrome, Firefox or Safari developer tools, so your photos can be placed on the model in Nira.

Export your camera positions from DroneDeploy with browser developer tools

PIX4Dcloud cannot export calibrated cameras, so download the project into PIX4Dmatic first, then upload from there.

Export your 3D model and camera positions from Pix4D Cloud

Sketchup

OpenDroneMap (ODM) - WebODM

DroneDeploy

Bentley ContextCapture (ATExport method)

Agisoft Metashape (Integrated Uploader)

What photogrammetry software is compatible with Nira?

Bentley iTwin (Formerly ContextCapture)

3DF Zephyr

RealityScan (Formerly RealityCapture)

RealityScan custom Ground Plane compatibility (Formerly RealityCapture)

Faro SCENE

RIEGL RiSCAN PRO

Uploading

Upload 3D models, point clouds, photos, orthomosaics, and Gaussian splats through Nira's web uploader. This guide walks through every step from file selection to processing confirmation.

Web Uploader Guide

Get unstuck fast when uploads stall, fail, or timeout by identifying the root cause and applying the fix that matches your situation.

Upload Troubleshooting

Nira client tool

How to utilize all the Nira viewer features.

Viewing and Editing

Controls

Master Nira's 3D navigation controls for mouse, keyboard, trackpad, and touch — including orbit, pan, zoom, teleport, and flycam modes.

Navigation Controls (Mouse, Keyboard, Mobile)

Setting up the best viewer experience for your asset.

Display

How to best utilize Nira's annotation and measurement tools.

Annotation and Measurement

Set the default camera position and orientation that viewers see when they first open your asset. The Starting View also determines your asset's thumbnail preview.

Starting View

Configure how your 3D asset looks in the Nira viewer — including display modes, render modes, viewport options, and data-type-specific settings for meshes, point clouds, and 3DGS.

View Settings (Viewport, Display & Render Modes)

Save view changes as named View Variants, give each one a camera position, and switch between them from the Variants dropdown.

View Variants (New)

Control camera behavior, environment lighting, background settings, and post-processing effects in the Nira viewer to get the best visual presentation of your 3D assets.

Camera, Environment & Post Processing

Use the Layers Panel to browse, filter, and manage all callouts and measurements on your asset — including grouping, listing style options, and controlling orthomosaic visibility.

Layers Panel

Everything you need to know about viewing Nira assets on phones and tablets — what works, what doesn't, touch gesture controls, and how to optimize shared links for mobile recipients.

Viewing on Mobile Devices

How to fix invalid RealityScan coordinate system settings (Formerly RealityCapture)

DJI Terra 3.7.0 and newer may export corrupt .obj files

How does Nira accelerate uploads?

How to identify and fix unassigned textures

How to identify and upload missing texture files

Why is my asset upload listed as Stalled?

Why is my Nira scene empty?

Why did my upload to fail to process?

Why doesn't my asset have colors?

Can multiple photogrammetry projects be uploaded to a single asset?

How do I show or hide coordinates?

How do I automatically display a message each time a model is loaded?

How can I generate a high resolution orthomosaic or screenshot?

How do I delete a file from an asset?

Finding the best sharpen (sharpness) setting

How do I fix the orientation of my uploaded asset?

How can I upload additional files or update files on an existing asset?

How to identify and fix a missing or unassigned texture file

How do I navigate the asset view (camera)?

Useful tips after your asset upload

Clipping Volume

Deep dive into specific data analysis and inspection workflows

Inspection and Analysis

Inspection

Performing Photo Inspection

What does the UV Stretch Render Mode do?

How do I inspect the UVs of my model?

How do I use the A/B wipe tool?

Compare captures of the same site over time, in 3D and on the 2D map.

Timeline: Compare 3D Models and 2D Maps

Organizing and Tagging assets

Managing Assets

How to delete an asset, what happens to the storage it used and any links you've shared, and how to avoid deleting something you can't get back.

Deleting Assets

How Nira handles real-world coordinates, why WGS84 vs. projected CRS matters, and how to fix the "blank box on the map" problem — written for surveyors, drone operators, and GIS users uploading georeferenced data.

Georeference & Map View

How to use Nira's sharing features to collaborate with others.

Sharing

Generate downloadable PDF inspection reports from your callouts and measurements

Reports

Generate downloadable PDF inspection reports from your callouts and measurements. This guide covers creating callouts, configuring what appears in the report, generating the PDF, and delivering it to clients.

PDF Reports

Embedding and Customization

Replace Nira branding with your own — from a simple logo swap to a fully white-labeled experience on your own domain. This is an implementation guide for admins.

Custom Logos & White Labeling

RealityScan App Key configuration (Formerly RealityCapture)

How to generate a Nira API Key Id and Key Secret

Can I customize the Nira toolbar or other interface buttons?

Does Nira offer a reseller and/or affiliate program?

Nira embedding examples

Embedding a Nira asset with <iframe>

Is it possible to skip the preview page and auto-start a Nira?

Three ways to share an asset: public visibility, inspection links, and private user-role access.

Nira gives you three ways to share an asset: public visibility, inspection links, and private user-role access. This guide compares all three so you pick the right one for your audience.

Share Options Overview

Public links let anyone view your asset. Inspection links let anyone annotate it. Here's how to set up both, what your recipients will experience, and how to lock things down with passwords.

Public & Inspector Links

Control exactly who sees each asset by inviting users with specific roles and permissions. This guide covers the four user roles, how to invite and manage users, and what each role can do.

Private Sharing & User Roles

Asset view mode options

Your Public Homepage

Advanced Sharing - User-role based access controls

The Map View

Is it possible for me or my clients to download files from Nira?

How do I rename an asset?

Why can’t I enable the “Publicly accessible” sharing option for my asset?

View sections, elevation profiles, and clean model boundary edges using the Clipping Volume

Orthophotos (Orthomosaics)

Release Notes

Explore new features, improvements, and fixes across Nira. Updates are grouped by month, with the most recent first.